Job Summary:

The Assistant Director of Clinical Skills Operations manages and coordinates all logistics for the systems and learning activities in clinical skills, including training, managing, coordinating, and monitoring resources and activities involving simulated patients (SPs). The Assistant Director works with the Simulated Patient Educator to assure quality improvement in standardized patient activities and assessment, including reliable assessment, coaching, and remediation of Simulated Patients. The Assistant Director of Clinical Skills Operations also assists the Director of Clinical Skills in developing new curricular activities, including those that utilize human simulation including Simulated Patients.

Duties & Essential Job Functions:

1. Serves as the logistical and operational lead for the Clinical Skills sessions across all phases of the curriculum.
2. Serves as unit lead for staff in Clinical Skills.
3. Designs and implements quality assurance measures for clinical skills activities.
4. Assists Director of Clinical Skills in the curriculum development, design and implementation of new educational initiatives utilizing Simulated Patients.
5. Collaborates with Director of Clinical Skills or other faculty/staff members on clinical skills-based research projects.
6. Supports faculty in best practices for educational design and implementation of clinical skills education.
7. Manages use of CAE LearningSpace software including data capture, analysis, management, quality assurance, and troubleshooting.
8. Collaborates with IT and facilities staff to assure functionality and maintenance of hardware and software in the clinical skills center.
9. Assists assessment of clinical skills related events, including standard-setting for Objective Structured Clinical Examinations (OSCEs) and other encounters.
10. Screens, selects, and trains Simulated Patients with the assistance of the Simulated Patient Educator.
11. Develops and monitors budget projections and stewardship of clinical skills resources.
12. Manages supplies, materials, or items needed for the clinical skills center and activities.
13. Engages in professional development, such as participation in the Association of Standardized Patient Educators (ASPE).
14. Collaborates with the simulation team as needed.
15. Attends meetings related to clinical skills education.
16. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s degree.
• 4 years’ experience within a healthcare related work environment, graduate level education, or healthcare simulation center.

Preferred Education & Experience:

• Experience with simulation in a medical school setting.
• Experience with CAE LearningSpace Software or similar clinical skills software applications.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• Evidence of training and/or experience in accreditation and certification of clinical skills centers

Knowledge, Skills & Abilities:

• Knowledge of Simulated Patients and clinical skills education related to medical students.
• Skill in networking and collaboration.
• Ability to work with physician faculty in processes related to CAE LearningSpace and Simulated Patient encounters, assessment, evaluation, and quality improvement.
• Ability to develop and maintain positive relationships within a diverse academic environment by adapting to new situations and others’ ideas. Skill in management, communication, and facilitation of complex activities involving multiple stakeholders.
• Ability to work independently as well as function as part of a team.
• Ability to exercise excellent time management and organizational skills, creativity and ability to be flexible.
• Ability to train and supervise staff, including on best practices.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 25 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• Travel may be required to attend conferences as needed or requested.
• This role is an on-campus, in-person, student-facing position.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.