Job Summary:

The Assistant Director for Transfer Student Success is responsible for planning and executing developmental programming and resources for transfer students to promote their transition, persistence and success. This position will create and develop leadership positions for students to mentor and support transfer students as well as build connections across campus to advance transfer student support.

Duties & Essential Job Functions:

1. Provides year-round programming, communication, and events for Transfer Students to increase students’ sense of belonging and awareness of campus resources.
2. Collaborates with New Student & Family Programs/First Year Experience team to plan and execute transfer orientation, parent/family orientation, transfer-specific welcome weekend activities, and year-long parent/family programming.
3. Collaborates with the TCU Admissions team to be knowledgeable in the recruitment and admission practices and processes in order to assist potential and incoming transfers.
4. Oversees Transfer Connection Space and collaborates with the Transfer Student Community within Residence Life & Housing.
5. Serves on the Student Success Team and participates in student success initiatives with a focus on transfer students.
6. Partners with Student Success to provide support for transfer students on a one-on-one basis or in small groups to address barriers to success.
7. Creates and develops leadership opportunities for students to mentor and support incoming transfer students.
8. Supervises a student leadership team and potentially graduate students.
9. Participates in ongoing research and education on best practices in transfer (and related student populations, e.g. veterans, non-traditional) student success and share this knowledge with the TCU campus.
10. Travels with students to attend and present at the Transfer Summit, a yearly student leadership conference.
11. Collaborates with departments to create identity affinity groups for transfer students.
12. Assists with occasional recruiting and yield events such as Mondays at TCU, TCU at TCC, Transfer Day at TCU, scholarship receptions, etc.
13. Performs other duties as assigned.

Required Education & Experience:

• Master’s Degree in Higher Education, Student Personnel Services, Leadership Development, or a related field of study.
• 2 years of program management experience in a higher education environment including, but not limited to, advising, teaching, or facilitating student development and experiential education.

Preferred Education & Experience:

• Experience working with transfer student population
• Experience working at a two-year college
• Bilingual

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Skill in instruction, facilitation, and training techniques.
• Skill in effective public speaking.
• Strong organizational skills with attention to details.
• Skill in effective written and verbal communication of complex information that is accurate, timely and based on sound judgment.
• Ability to apply student development theory to planning, marketing, and implementing events and programs.
• Ability to advise, mentor, and supervise student leaders.
• Ability to balance multiple projects simultaneously.
• Ability to work independently and as part of a team.
• Knowledge of customer service techniques.
• Skill in the use of Microsoft Office to include Word, Excel and Outlook.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on-campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.