Job Summary:

The Associate Director of Events & Engagements responsible for supporting the University Union's operational and programming goals by providing leadership in the development of student employees, event management, and fostering a student-focused environment within the University Unions facilities.

Duties & Essential Job Functions:

1. Supervises the Coordinator of Events, Graduate Assistant of the University Unions, and the University Unions students staff team.
2. Oversees the University Unions student employment program, including recruitment, hiring, training, supervision, development, and recognition.
3. Serves as the Secondary Building Emergency Coordinator (BEC), responsible for the supervision and execution of the University Unions emergency management operation. Works with TCU Police, the Office of Emergency Management and the Office of Risk Management to assist in public safety planning efforts and to provide basic direction to building occupants in response to incidents which could occur on campus.
4. Coordinates high-priority events scheduled within the University Unions facilities. Supports Union Events Coordinator with other event planning when needed.
5. Provides oversight of the University Unions marketing efforts through maintaining the department website and other collateral materials to enhance the brand.
6. Establishes and coordinates student engagement experiences for the TCU community within the University Unions.
7. Ensures proper dissemination of knowledge to all staff, including full-time staff members, on training programs and progression of student employees and volunteers through the training curriculum model.
8. Oversees all events and building operations when acting as manager of Unions facilities.
9. Maintains effective departmental and divisional relationships and knowledge by attending scheduled division, department, Union staff and student assistant meetings.
10. Performs other related duties as assigned.

Required Education & Experience:

• Master's degree or equivalent in experience.
• 3 years of experience in building operations and events management and/or student organization advising.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of customer service techniques.
• Knowledge of instruction, facilitation, and training techniques.
• Knowledge of multicultural issues.
• Knowledge of basic financial management principles and techniques.
• Knowledge of building and union operations.
• Knowledge of risk management principles and techniques.
• Skill in all components of Microsoft Office.
• Ability to train, lead and evaluate student staff.
• Ability to implement student development theory in student advising and programming.
• Ability to balance multiple projects simultaneously.
• Ability to schedule, plan and coordinate events.
• Ability to work collaboratively with faculty, staff, and community members.
• Ability to collaboratively work with physical plant support services, conference services, instructional services, and food services as it relates to events scheduling.
• Ability to communicate clearly in writing and orally.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.