Job Summary:

The Associate Director of Housing and Residence Life is responsible for administering a comprehensive residence life program for 5,300 residential students. The Associate Director serves as a senior staff member within the Department of Housing and Residence Life (HRL), and will provide oversight of resident student success, academic initiatives, departmental goal setting, strategic planning, crisis management, care efforts, retention efforts and oversees the implementation of the Knowing, Connecting, Empowering relationship development model.

Duties & Essential Job Functions:

1. Strengthens the residential experience of all residential communities through leadership to the residence life staff and oversee a relationship-based residence life program for 5,200 students living on campus
2. Coordinates the implementation, training and leadership of the Knowing, Connecting, Empowering relationship development model
3. Identify, develop and create communities of cultural discovery, meaningful interactions, reflection, self-awareness and understanding for each resident
4. Innovates and implements resident academic interventions to provide students resources, care, and support to increase student satisfaction, retention, and graduation
5. Implements comprehensive strategic planning efforts, and advances the design and implementation of strategic and operational initiatives
6. Accomplishes departmental objectives by serving as liaison with other departments; develops relationships with key stakeholders to support the University and Housing and Residence Life mission
7. Responds to academic and general concerns about residence hall living from parents, faculty, and others outside the department
8. Provides leadership to students in crisis or emergency situations through the professional staff on-call rotation, crisis response protocols, campus emergencies, OIE/Title IX reports or other care efforts for the campus community
9. Monitors current trends in student housing to determine potential application or impact to the department
10. Develops policies and procedures that creates a positive, relationship-focused residential environment
11. Assists in developing budgets and monitors expenses to ensure alignment with department goals and objectives
12. Participates in the professional staff on-call rotation and periodically adjudicate cases
13. Serves on departmental and university committees, task forces, and participate in other professional development activities
14. Supports the vision and goals of the Director of Housing and Residence Life, standing in when necessary
15. Assists with University wide events such as finals week midnight breakfast, student tailgates, homecoming, family weekend and others
16. Performs other related duties as assigned

Required Education & Experience:

• Master’s Degree in Higher Education, Student Personnel Services, Leadership Development, or a related field of study.
• 4 or more years’ experience in residence life and housing or student affairs with experience in curriculum development and academic intervention.

Preferred Education & Experience:

• 6 or more years’ experience in residence life and housing or student affairs with experience in curriculum development and academic intervention.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of student development theories and trends.
• Knowledge of customer service techniques.
• Skill in the instruction, facilitation and training techniques.
• Skill in effective written and verbal communication of complex information that is accurate, timely and based on sound judgment.
• Skill in the use of Microsoft Office to include Word, Excel and Outlook.
• Skill in effective and efficient use of technology and database management.
• Ability to apply student development theory to planning, marketing, and implementing events and programs.
• Ability to demonstrate multicultural competency.
• Ability to advise, mentor, and supervise student leaders.
• Ability to supervise staff.
• Ability to balance multiple projects simultaneously.
• Ability to work independently and as part of a team.
• Ability to work nights and weekends as needed.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.’
• This role is an on campus, in-person position.
• Work hours will include some evening and weekend commitments.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.