The Coordinator, Executive Education Programs is responsible for coordinating the delivery and execution of high-quality, successful specialized open enrollment, custom learning, and certificate programs in the Neeley School by supporting all activities related to materials development, participant management, program support, and client relations for Executive Education programs.
1. Supports high quality and successful specialized Executive Education programs and events through professional development program delivery through both in-person and virtual formats; interface with Executive Education staff and external constituents as necessary; respond to staff, prospect, participant, and external constituent inquiries and concerns.
2. Collaborates with Executive Education staff to establish and maintain program goals, process registrations, conduct program assessments and curriculum reviews. Develop and implement ongoing improvement strategies to support program development and delivery.
3. Facilitates open lines of communication with campus departments to proactively coordinate training space, catering, and technology support, and provide exceptional customer service; work closely with the Director of Executive Program Development in the management of multiple specialized programs' budgets and processing of invoices.
4. Supports the-Director and other Executive Education staff in identifying and implementing incremental Neeley Exec Ed programs by conducting research as necessary.
5. Performs other related duties as assigned.
• High School Diploma, GED or equivalent.
• 3 years in higher education administration, learning and development, training, program/project management, event planning, office coordination.
• Bachelor's degree.
• Experience in talent development, adult learning.
• Knowledge of emerging technologies to support program delivery.
• Knowledge of how data is used to manage the prospect funnel from inquiry through enrolled participant.
• Skill in the use of Zoom, Microsoft Office to include Word, Excel, PowerPoint and Outlook.
• Skill in organization; ability to manage multiple programs and events simultaneously.
• Skill in oral and written communication with the ability to communicate professionally and effectively at all organizational levels and with diverse ethnic, cultural, and socio-economical constituents.
• Skill in administration and problem solving.
• Skill in exceptional public speaking and making effective presentations.
• Skill in providing strong customer service.
• Ability to provide a high degree of professionalism in program execution.
• Ability to work collaboratively and build solid working relationships with the Executive Education team, faculty, staff, administration, and outside stakeholders including corporate partners and constituents at the executive level.
• Ability to assess priorities and respond quickly to changing needs and to balance competing responsibilities.
• Ability to manage multiple tasks simultaneously.
• Ability to compile and work with data for generating reports, identifying trends.
University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.
• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.
• Work is indoors and sometimes sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on-campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
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