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Senior Admission Counselor

Enrollment Management

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Senior Admission Counselor

  • 499299
  • Professional Staff
  • Full-time
  • Opening at: May 10 2024 at 09:00 CDT
  • Enrollment Management

Job Summary:

The Senior Admission Counselor – Access Initiatives is responsible for administering all aspects of the college search, recruiting and admissions process with prospective students, including direct contact with prospective students, parents, high school counselors, and teachers to communicate specifics about the academic and co-curricular programs of TCU. The Senior Admission Counselor may advise or supervise student interns and/or student-run admission programs as assigned.

Duties & Essential Job Functions:

1. Promotes the TCU educational experience by developing recruiting strategies; designing and implementing on/ off-campus programs; creating and editing informational/promotional publications; coordinating, implementing or staffing programs and events; representing TCU at recruiting events; conducting special tours.
2. Maintains up-to-date knowledge of TCU’s academic, spiritual, recreational, social, extra-curricular, and financial aid programs and accurately communicates this information to prospective students and their families.
3. Recruits students by conducting informational sessions; advising prospective students on educational and career decisions. Manages public relations by answering/initiating calls to/from prospective students and families, maintaining rapport with students and families, high school administrators, counselors, teachers, TCU alumni and campus partners; communicating application status, facilitating student enrollment and providing solutions to enrollment issues.
4. Evaluates applicant transcripts and supporting documents; determining the prospective student’s educational needs and the appropriateness of a TCU education.
5. Serves as unit lead for the Community Scholars Program. Manages, plans and coordinates events surrounding Community Scholars throughout the year, culminating in a high-profile series of activities in early spring.
6. Assists in the development of a strategic diversity recruitment plan to meet TCU’s expressed desire to create an inclusive community as outlined by the university’s Diversity, Equity, and Inclusion Committee.
7. Assists in the planning, execution and management of outreach events for underrepresented groups throughout the recruitment process (e.g. Destination TCU, Shades of Purple, etc.).
8. Selects incoming first-year and transfer students by evaluating applications for admission and scholarship consideration; making recommendations to the Admissions Committee. Makes recommendations to scholarship committee for first-year students and special programs (e.g. Chancellor’s Scholars).
9. Serves as liaison to one of TCU’s colleges, schools or special programs as assigned by providing analytics, details, presentations or information sessions for accurate representation of the admission process to prospective students applying to, or parents contacting, those schools or programs.
10. Maintains active presence at 30-40 annual on/off-campus preview days and occasional weekends including one Saturday or official TCU Holiday a semester.
11. Completes and stays compliant with Campus Security Advisor training for student organization advisors.
12. Maintains up to date records and completes routine reports related to inquiries, recruitment, projections, conversions, personal schedule, travel, special programs and other data as requested.
13. Monitors expenses by gathering and reporting travel and admissions programming expenses; facilitating and monitoring invoices and purchase orders, scheduling and reconciling expenditures.
14. Directs matriculating first-year students to appropriate campus resources to create seamless transition to TCU (e.g. housing, registrar, financial aid, first year experience, etc.).
15. Represents Admissions department on campus committees as assigned.
16. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s Degree.
• 1 plus years’ professional experience working in college admissions and recruitment at an accredited institution, experience working in academic/student affairs, or experience working with historically underrepresented student populations.
• Demonstrated knowledge and commitment to access, diversity, equity, and inclusion.

Preferred Education & Experience:

• Master’s degree or in process of earning.
• Experience in higher education admissions, campus tour guide, peer advising, recruiting, or related field, including as an undergraduate.
• Experience supervising or advising volunteer programs or student-run organizations.
• Familiarity with analyzing and interpreting data.
• Proficient using and troubleshooting a variety of technology including computer hardware, software, digital projectors, and digital meeting platforms.

Required Licensure/Certification/Specialized Training:

• Valid Texas Driver's License.
• Must be insurable under the university motor vehicle requirements.

Preferred Licensure, Certification, and/or Specialized Training:

• Proficiency in Slate or other CRM.
• Proficiency using Microsoft Office Suite, Zoom or other virtual meeting software.
• Bilingual in English and Spanish.

Knowledge, Skills & Abilities:

• Knowledge of multi-cultural diversity on a college campus.
• Knowledge of academic and co-curricular college life and liberal arts and science programs at a highly selective, competitive university.
• Knowledge of advising, counseling and interpersonal relationship techniques with late adolescents, young adults and parents.
• Skill in independent judgement, initiative and critical thinking.
• Skill in presenting with diverse audiences ranging in size from 10-100s.
• Skill in financial literacy for managing programmatic and work-related expenses and reimbursements.
• Skill in exceptional customer service and ability to interface with diverse populations during stressful situations.
• Ability to use discretion within current policies and procedures; ability to recommend process improvements.
• Ability to accurately arrange travel using all modes of transportation.
• Ability to stay abreast of advances and effective methods in higher education recruitment approaches, tools, and serves as champion for achieving best-in-class recruitment practices at TCU.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Able to travel using all modes of transportation, in some cases within a short timeframe.
• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, video systems and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is primarily indoors but not sedentary, and is subject to schedule changes and/or variable work hours.
• Work requires frequent interaction with others.
• This role is an on campus, in-person position, but involves high travel seasons including approximately 75% travel from August to December and 25% or more travel from February 1-May 1.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law. 

TCU Annual Security Report & Fire Safety Report Notice of Availability

Texas Christian University is committed to assisting all members of the campus community in providing for their own safety and security. TCU’s Annual Security Report and Fire Safety Report is published in compliance with the Jeanne Clery Disclosure of Campus Security Policy & Campus Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act. This report includes statistics for the previous three calendar years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within, or immediately adjacent to and accessible from the campus. The statements of policy contained within this report address institutional policies, procedures, and programs concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, emergency notifications and timely warning of crimes, sexual and interpersonal violence, and personal safety at TCU. Additionally, this report outlines fire safety systems, policies and procedures for on-campus housing facilities, as well as residence hall fire statistics. 

The Annual Security Report and Fire Safety Report can be found on the TCU Police Department website at https://police.tcu.edu/annual-security-report, or a paper copy of the report may be obtained by contacting the TCU Police Department at 817-257-7930, or via email at police@tcu.edu.

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