Job Summary:

The Administrative Assistant is responsible for providing hospitality for Brite visitors and administrative support for Admissions by furnishing information to prospective students, assisting applicants through the admission process, entering new students into the TCU database (PeopleSoft), keeping admissions statistics, and verifying that accurate information is supplied to Brite Student Records in a timely manner.

Duties & Essential Job Functions:

1. Responsible for greeting Brite visitors and helping to direct them to the appropriate place.
2. Responds to daily requests for admission information, application material and general information received by mail, telephone, and email. Responds to daily inquiries. Sends information to appropriate faculty. Sends follow-up emails to engage applicant in conversation. Records information in Slate.
3. Manages public relations by greeting visitors and colleagues, answering or referring inquiries, providing information and assistance regarding department functions.
4. Coordinates all potential student visits to campus including meetings with faculty/staff/students, class participation, and lunch.
5. Monitors the application process for all Masters, ThM, DMin and PhD programs, non-degree, and transfer program students. Keeps applicants informed of important deadlines and events. Assembles information for application packets as needed.
6. Inputs and maintains data on prospective students in Slate. Inputs and maintains student data in PeopleSoft.
7. Maintains Admissions SharePoint Site.
8. Scans all files and assemble electronic PDF Portfolio’s for each applicant to be uploaded to SharePoint for committee review.
9. Takes minutes for Masters Admissions Committee meetings.
10. Compiles admission statistics and assist in preparing reports. Maintains updated admission reports for others to utilize.
11. Provides administrative support to Director of Admissions and Admissions Counselors, including maintaining department calendar and monitoring supply of admission materials.
12. Processes deposits and invoices received for various admission’s budgets.
13. Submits expense reports for Director of Admissions, Admissions Counselors, and students.
14. Prepares International Student forms and processes files in accordance with guidelines of the TCU International Student Office.
15. Maintains electronic application materials, updating as needed and converting to fillable PDF’s.
16. Assists with New Student Orientation and Open House events and other Admissions events
17. Coordinates visitor parking.
18. Communicates regularly with between Brite administration and various TCU departments (Facility Services, Financial Services, Registrar, and International Student Services).
19. Provides backup telephone coverage as needed
20. Performs other related duties as assigned.

Required Education & Experience:

• High School Diploma, GED or equivalent.
• 1 year of basic office experience

Preferred Education & Experience:

• Bachelor’s Degree.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of customer service techniques.
• Knowledge of basic research techniques.
• Knowledge of basic accounting practices.
• Skill in the use of Microsoft Office, including Word and Excel.
• Skill in problem solving and communicating resolutions.
• Ability to communicate clearly both orally and in writing.
• Ability to support prospective students by phone or in person
• Ability to draft grammatically correct correspondence.
• Ability to evaluate and make recommendations to improve operations.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.