Job Summary:

The Administrative Support is responsible for providing administrative support to both the Academic Advising office and the Centralized Accommodated Testing Spaces by coordinating activities, supporting programs, and facilitating department objectives.

Anticipated start date: Monday August 4, 2025 - Friday, May 8, 2026. Hours M-F, 8:30am-3:00pm, not to include Thanksgiving week, Spring Break week and all TCU holidays/closures.

Duties & Essential Job Functions:

1. Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
2. Organizes work by reading, routing, and answering correspondence; collecting, maintaining, and prioritizing information; managing department procedures and telecommunications; updating records and inventory; assigning and monitoring student workers.
3. Maintains department schedules by keeping calendars for department personnel; arranging meetings, classes, conferences, teleconferences, and travel.
4. Organizes department events by securing speakers, making guest travel arrangements, choosing menus or purchasing food, reserving facilities, ordering decorations, preparing agendas and programs, and taking minutes.
5. Manages public relations by greeting customers, constituents, and colleagues, in person or on the telephone; answering or referring inquiries; and providing information and assistance regarding department functions.
6. Maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
7. Monitors expenses by gathering and reporting budget information; facilitating and monitoring invoices and purchase orders; scheduling and reconciling expenditures.
8. Facilitates department projects by creating and documenting the process to implement projects; monitoring project progress; coordinating activities; communicating with vendors; resolving problems; and making recommendations for management approval.
9. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, making recommendations for changes.
10. Performs other related duties as assigned.

Required Education & Experience:

• High School diploma or GED equivalent.
• 1 year of basic office experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic office techniques.
• Knowledge of basic customer service techniques. Solutions-oriented mindset.
• Ability to balance multiple projects simultaneously.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and complex calendaring. Proficiency using Zoom or other online meeting software.
• Skill in effective written and verbal communications.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary
• There are no harmful environmental conditions present for this job.
• This role is an on campus, in-person position.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.