Assistant Director Center for Real Estate Operations

Job Summary:

The Assistant Director Center for Real Estate Operations supports a highly selective, career-focused initiative within the Neeley School of Business. This position will manage the ongoing operations within the Center for Real Estate and assist with coordination efforts related to the launch of a commercial real estate accelerator program for students pursuing financial careers in commercial real estate.
Reporting to the Director of the Center for Real Estate, the Assistant Director facilitates student success, program development, and employer engagement while representing both programs with professionalism in all interactions with students, faculty/staff, alumni, and external stakeholders.

Duties & Essential Job Functions:

1. Supports finance students associated with or interested in the Center for Real Estate programs by assisting with policies and procedures, and identifying and resolving issues.
2. Serves as the main point of contact for the center by regularly interfacing with students, and internal and external stakeholders.
3. Collaborates with Director and Board Members to establish and maintain program goals and to develop and implement ongoing improvement strategies for program development and delivery.
4. Monitors student program and professional achievements through various technology solutions. Maintains data integrity by entering, testing, verifying and archiving data.
5. Plans and organizes all aspects of domestic and international trips supporting student professional development.
6. Develops and executes all student, alumni and employer engagement events for the program.
7. Develops and updates program’s web pages, and designs and creates marketing materials in coordination with Neeley and University Marketing and Communications.
8. Monitors program budgets and makes modifications as necessary. Works closely with the Director in the management of multiple specialized program budgets.
9. Researches potential vendors to meet various program objectives. Oversees contract management for the program by negotiating between vendors and TCU contracts department for successful contract execution, as well as supporting both the internal TCU Contracts Team, external partners, and TCU faculty/staff.
10. Manages all aspects of the program application process including student communications, managing confidential data, coordinating with board members and alumni participating in the student interview process.
11. Works with vendors to ensure application tools support the needs of the program, including negotiations, trouble-shooting, and working to resolve issues.
12. Prepares and produces reports and documents by researching, analyzing and summarizing information and trends; thinks critically, synthesizing information and data bringing forth ideas and recommendations.
13. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s degree
• 3 years in professional office administration, program development, or equivalent combination of education and experience.

Preferred Education & Experience:

• Higher education experience
• Higher education experience with direct student interaction

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic real estate processes.
• Knowledge of web-based applications.
• Knowledge of organization skills and problems solving skills.
• Knowledge of basic research techniques.
• Knowledge of customer service techniques.
• Skill in basic keyboarding.
• Skill in the use of Microsoft Office to include Word, Excel, PowerPoint and Outlook.
• Skill in the accuracy with numeric techniques.
• Skill in negotiating contract terms and pricing
• Ability to analyze data and synthesize information to identify issues and make recommendations
• Ability to operate basic office equipment.
• Ability to communicate clearly and effectively in both written and oral communications with a focus of professionalism.
• Ability to serve our students with a professional, but also supportive approach.
• Ability to draft grammatically correct correspondence.
• Ability to perform tasks with a strong attention to detail.
• Ability to balance multiple projects simultaneously.
• Ability to successfully and effectively manage multiple tasks and priorities to meet both long- term and short-term goals.
• Ability to work independently.
• Ability to evaluate and make recommendations to improve operations.
• Ability to evaluate, leverage technology solutions and make recommendations to improve operations.
• Ability to plan large, scale (100+ person) events.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.