Job Summary:

** This is an internal job posting intended for current TCU employees only. **

The Coordinator Office Services is responsible for supporting office operations by coordinating administrative affairs and programs.

Duties & Essential Job Functions:

1. Facilitates internal communication by defining procedures for retention, protection, retrieval, transfer, and disposal of information; organizing policies and procedures; ensuring appropriate access.
2. Keeps management informed by reviewing and analyzing reports; summarizing information; identifying trends; suggesting improvements.
3. Monitors expenses by gathering and reporting budget information; processing payments of bills and invoices; scheduling and reconciling expenditures; preparing ledger bills for the graduate program and support for the college.
4. Facilitates department programs and projects by creating and documenting the process to implement programs; monitoring program progress; coordinating activities; communicating with vendors; resolving problems; making recommendations for management approval.
5. Maintains and monitors student employees by selecting, orienting, training, coaching, counseling and disciplining student employees; schedules and assigns duties; plans, monitors and appraises job results.
6. Maintains department schedules by keeping calendars for department personnel; arranging meetings, classes, conferences, teleconferences, and travel.
7. Manages public relations by greeting customers, constituents and colleagues in person or on the telephone; answering or referring inquiries, providing information and assistance regarding department functions.
8. Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
9. Organizes work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing department procedures and telecommunications; assigning and monitoring student workers.
10. Organizes department events by securing speakers making guest travel arrangements, choosing menus or purchasing food, reserving facilities, ordering decorations, preparing agendas, programs and taking minutes.
11. Maintains webpages for department by creating and updating content; identifying and resolving issues and implementing results.
12. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
13. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, making recommendations for changes.
14. Serves as the point of contact for scheduling and coordinating use of certain College spaces in different buildings on campus.
15. Serves as the point of contact for the Dean, Associate Deans, and Assistant to the Dean, as well as for the College of Fine Arts at large.
16. Facilitates financial aid and grant awards and human resource documents for financial aid delivery for graduate students by coordinates with graduate program directors and associate deans.
17. Performs other related duties as assigned.

Required Education & Experience:

• Associate degree or equivalent in experience.
• 3 years of administrative experience, including supervisory experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic accounting processes.
• Knowledge of specific job related programs.
• Knowledge of customer service techniques.
• Knowledge of department specific computer software.
• Knowledge of Microsoft Windows navigations.
• Skill in some or all components of Microsoft Office.
• Skill in basic keyboarding techniques.
• Skill in basic record keeping techniques.
• Ability to clearly communicate information.
• Ability to draft grammatically correct correspondence.
• Ability to manage multiple projects and meet deadlines.
• Ability to assume administrative tasks and make independent decisions regarding daily activities.
• Ability to train and lead staff.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• This role is an on campus, in-person position.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.