Academic Program Specialist

Job Summary:

The Academic Program Specialist is responsible for providing support for curricular initiatives and policies; serving as the primary point of contact for Health Sciences and Public Health undergraduate operations; and developing and maintaining public presence of the Department using social media and other media outlets.

Duties & Essential Job Functions:

1. Facilitates department projects by creating and documenting the process to implement projects; assisting department with policies and procedures; monitoring project progress; coordinating activities; communicating with vendors; identifying and resolving problems; making recommendations for management approval.
2. Facilitates program objectives for the Department by providing support for curricular initiatives and policies; assisting department and department chair in monitoring student degree progress and supporting student success.
3. Reports to the Department Chair on administering program policies and curriculum activity.
4. Provides administrative support to the Department Chair by taking minutes during meetings; manages flow of documents during curriculum development process by maintaining a database to track changes and status of curriculum proposals.
5. Provides class scheduling support to the Department Chair by documenting departmental class schedules as required by the university registrar; identifying scheduling opportunities and challenges, recommending solutions; supporting department chair in monitoring and analyzing enrollment and facilitating requested schedule adjustments.
6. Monitors and maintains program budget within the Department by gathering and submitting information, scheduling expenditures, reconciling accounts; facilitating purchases for the maintenance of operations; reading, routing and answering correspondence; collecting, maintaining and prioritizing information; communicating with Department Chair regarding work flow.
7. Acts as the point of contact for admissions, the college’s academic resource center, and other university offices regarding undergraduate policies and procedures.
8. Assists in updating department web content each semester, working collaboratively with the college marketing liaison to ensure timely and relevant content per department initiatives.
9. Performs other special projects and related duties as assigned.

Required Education & Experience:

• Bachelor degree and 2 years of program management experience.
OR
• High school diploma or GED and 6 plus years of program management experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of customer services techniques.
• Knowledge of strong people and organizational techniques.
• Knowledge of research techniques.
• Knowledge of interpersonal communication techniques.
• Knowledge of department specific computer software.
• Knowledge of curriculum and degree requirements.
• Knowledge of university programs.
• Skill in some or all components of Microsoft Office.
• Ability to balance multiple projects simultaneously.
• Ability to assume administrative functions as needed and make independent decisions regarding daily activities.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.