Job Summary:

The Admission Counselor is a representative of the Burnett School of Medicine at TCU who is responsible for facilitating all aspects of the medical school search, recruiting, and admissions processes with prospective applicants. This includes direct contact with prospective students and pre-health advisors to communicate specifics about the academic and co-curriculars at the Burnett School of Medicine, encouraging prospective students to apply, and evaluating and making decisions on admission to the University.

Duties & Essential Job Functions:

1. Promotes the Burnett School of Medicine’s experiences by developing recruiting strategies; creates and edits informational and promotional publications; coordinates, implements, and/or recruits assistance with programs and events; represents Burnett School of Medicine at recruiting events (which may include semi-frequent travel); conducts special tours.
2. Maintains up-to-date knowledge of Burnett School of Medicine’s academic, spiritual, recreational, social, extra-curricular, and financial education programs and accurately communicates this information to applicants.
3. Offers guidance on workflow procedures; orients and conducts training of new staff; works with unit staff to maintain and meet deadlines; communicates discrepancies and issues with senior management.
4. Assists with the collation and submission of required medical school admission and other reports to various stakeholders (Assistant Dean, LCME, AAMC, university).
5. Maintains pertinent student recruitment and relevant sections of the Burnett School of Medicine website (in consultation with Strategy and Communications Team).
6. Recruits students by conducting Multiple Mini Interviews (MMI) days and serves as a facilitator to the full admission process, as well as advises prospective students on medical education; manages public relations by answering/initiating calls to/from prospective students, maintaining rapport with students, pre-health advisors, current Burnett School of Medicine students, staff, faculty, and alumni; communicates admission procedures and provides solutions to enrollment issues.
7. Supports a wide range of admissions operations and services, including but not limited to: applicant screening processes, applicant visit day/interview processes, admissions committee, and student selection processes through pre-matriculation onboarding.
8. Evaluates applicant transcripts, activities and interests; determines the prospective student’s educational qualifications and the appropriateness of a Burnett School of Medicine education.
9. Creates and manages social media presence for the Admissions Office for the Burnett School of Medicine.
10. Provides analytics, details, presentations or information sessions for accurate representation of the admission process to prospective students applying to Burnett School of Medicine.
11. Maintains up to date records and completes routine reports related to inquiries, recruitment, projections, conversions, personal schedule, travel, special programs and other data as requested.
12. Monitors expenses by gathering and reporting travel and admissions programming expenses; facilitating and monitoring invoices and purchase orders, scheduling and reconciling expenditures.
13. Supports high volume, high profile internal programmatic efforts related to recruiting prospective students and finalizing decisions to enroll at the Burnett School of Medicine. Assists in designing and implementing recruitment events and programs as assigned, including having an active presence at annual on- and off-campus events (e.g., Second Look Weekend in) and occasional weekends.
14. Directs matriculating students to appropriate campus resources to create seamless transition to Burnett School of Medicine (e.g. student affairs, registrar, financial education, etc.).
15. Transports promotional materials and marketing collateral to and from event locations.
16. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s Degree

Preferred Education & Experience:

• Experience in higher education admissions, social media marketing, campus tour guides, peer advising, or related field, including as an undergraduate.
• Familiarity with analyzing and interpreting data.
• Proficient using and troubleshooting a variety of technology, hardware, meeting software, and A/V equipment.

Required Licensure/Certification/Specialized Training:

• Valid Texas Driver’s License.
• Must be insurable under the university motor vehicle requirements.

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of multi-cultural diversity on the Burnett School of Medicine campus and within the Fort Worth community.
• Knowledge of medical school education.
• Proficiency in integrating admissions software.
• Proficiency in Microsoft Office Suite and Zoom or other virtual meeting software.
• Knowledge of advising, counseling, and interpersonal relationship techniques with perspective students.
• Skill in strong, independent judgement, initiative, and critical thinking.
• Skill in presentation, with diverse audiences ranging in size from 10-100s.
• Skill in financial literacy for managing programmatic and work-related expenses and reimbursements.
• Skill in customer service and ability to interface with diverse populations during stressful situations.
• Ability to use discretion within current policies and procedures; ability to recommend process improvements.
• Ability to accurately arrange travel using all modes of transportation.
• Ability to stay abreast of advances and effective methods in higher education recruitment approaches, tools, and serves as champion for achieving best-in-class recruitment practices at Burnett School of Medicine.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 20 lbs.

Work Environment:

• Work is primarily indoors but not sedentary, and is subject to schedule changes and/or variable work hours.
• Work involves high travel seasons from August to December and from February to May. Must be able to travel using all modes of transportation, in some cases within a short time frame.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This is an in-person, on-campus, student-facing position.

EEO Statement:

Texas Christian University values Integrity, Engagement, Community and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.