Coordinator Office Services - Institutional Equity

Job Summary:

The Coordinator Office Services is responsible for supporting office operations for the Office of Institutional Equity (OIE) by planning, supporting and assisting with various administrative duties, many confidential in nature. This position will assist with special projects, drafting correspondence, managing office calendars, and scheduling appointments.

Duties & Essential Job Functions:

1. Serves as the point of contact for the Title IX Coordinator, Title VI Coordinator, as well as for the Office of Institutional Equity at large.
2. Manages daily operation of the office by relieving the Title IX Coordinator and Title VI Coordinator of various administrative duties, involving confidentiality, public records and public relations.
3. Monitors all departmental projects and tracks progress and deadlines. Anticipates needs of and ensures OIE staff have up to the minute knowledge of issues, projects, and timelines, as well as requisite materials, documents and reports. Assists with preparation of materials for presentations and projects as needed.
4. Briefs OIE staff on daily events and projects by reading, researching, interpreting, drafting, editing, and submitting informational reports, technical reports, electronic communications, and other data; collecting and analyzing information; and initiating communications.
5. Provides supervision, orientation, and training of student workers; processes new hire paperwork; creates work schedules; approves hours through Frog Time according to schedule. Oversees daily workflow assignments of student workers.
6. Maintains department schedules by keeping calendars for department personnel; arranging meetings, conferences, and travel.
7. Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
8. Organizes work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing department procedures and telecommunications.
9. Organizes department events by securing speakers, making guest travel arrangements, choosing menus or purchasing food, reserving facilities, ordering decorations, preparing agendas, programs and taking minutes.
10. Maintains webpages for department by creating and updating content; identifying and resolving issues and implementing results.
11. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
12. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, making recommendations for changes.
13. Facilitates opening and closing procedures for the office.
14. Performs other related duties as assigned.

Required Education & Experience:

• Associate degree or equivalent in experience.
• 3 years of administrative experience, including supervisory experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic accounting processes.
• Knowledge of specific job-related programs.
• Knowledge of customer service techniques.
• Knowledge of department specific computer software.
• Knowledge of Microsoft Windows navigations.
• Skill in some or all components of Microsoft Office.
• Skill in basic keyboarding techniques.
• Skill in basic record keeping techniques.
• Ability to clearly communicate information.
• Ability to draft grammatically correct correspondence.
• Ability to manage multiple projects and meet deadlines.
• Ability to assume administrative tasks and make independent decisions regarding daily activities.
• Ability to train and lead staff.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• This role is an on campus, in-person position.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.