Coordinator - Operations Career Center

Job Summary:

The Coordinator, Operations ensures that the Center for Career & Professional Development provides a welcoming, supportive environment for students, employers, and guests. The Coordinator collaborates with the Career Center team to provide effective day-to-day services and successful campus career events. The coordinator supervises student assistants, processes budget requests contract documents, and on-campus student employment paperwork. The coordinator also oversees event logistics including career fairs, on-campus interviews, and employer campus visits.

Duties & Essential Job Functions:

1. Manages day-to-day operations of the Center for Career & Professional Development by providing guest services, coordinating office communication, and facilitating general operations.
2. Assists in preparing strategic plans and annual budgets by gathering data, studying trends and tracking and reviewing revenue and expenses against budgets.
3. Organizes and plans outreach activities and internal operations by conferring with appropriate faculty, staff, and external constituents to form project objectives and timelines; assisting staff with logistics for major projects, meetings, trainings and events.
4. Manages student assistant team by selecting and hiring student staff; coaching student assistants, scheduling and assigning duties, and planning, monitoring, and appraising job performance.
5. Promotes department services to students, alumni, employers and potential employers by advising and training office staff on changes in protocols; developing and implementing quality standards; maintaining a collaborative work environment.
6. Monitors expenses by gathering and reporting budget information; processing payments of bills and invoices, scheduling and reconciling expenditures.
7. Informs department leadership of trends, concerns, and opportunities by reviewing and analyzing relevant reports and data. Summarizes information and provides feedback and recommendations for improvements to office operations.
8. Manages the operation and inventory of office equipment, technology, and supplies, by completing maintenance and repair requests, product orders and inventory controls.
9. Performs other related duties as assigned.

Required Education & Experience:

• Bachelors’ degree
• 2 years in a higher education or related environment providing student support services and event planning.

Preferred Education & Experience:

• Experience supervising student staff.
• Experience coordinating accounts payable/receivable and/or budget management.
• Project management experience.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of general office management processes.
• Knowledge of basic accounting processes.
• Knowledge of customer service techniques.
• Skill in effective interpersonal communication.
• Skill in all components of Microsoft Office.
• Skill in navigation of Microsoft Windows.
• Skill in basic keyboarding.
• Ability to provide effective student support services.
• Ability to work in a collaborative team environment.
• Ability to establish priorities and manage event timelines and schedules.
• Ability to develop and implement training programs.
• Ability to manage multiple administrative tasks simultaneously.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This position is a fully on-campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.