Job Summary:

The Director of Service Learning and Community Engagement, reporting to the Executive Dean for Initiatives and Partnerships, is responsible for developing, implementing, and continuously improving a robust service-learning program. The Director works with the Senior Associate Dean for Academic Affairs to assure any curricular components of the program meet the needs of the school and the students. This role actively builds and maintains partnerships with community agencies to create meaningful medical student learning experiences that reflect school and community needs and values. The Director conducts needs assessments, facilitates workshops with community partners, supervises and mentors students, and serves as a liaison between faculty and external organizations. The Director seeks grant funding to support service-learning initiatives, prepares regular reports for internal and external stakeholders, and represents the Burnett School of Medicine on relevant committees. This position plays a key role in aligning medical education with community engagement and service.

Duties & Essential Job Functions:

1. In collaboration with the Executive Dean of Initiatives & Partnerships, develops and implements a strategic plan for Service Learning and Engagement integration for the Burnett School of Medicine resulting in sustainable, impactful learning opportunities for medical students and valuable service delivery for the community.
2. Leads the development and implementation of a comprehensive service-learning curriculum for medical students in close collaboration with the Senior Associate Dean for Academic Affairs, ensuring alignment with the educational mission and values of the Burnett School of Medicine.
3. Identifies, cultivates, and evaluates opportunities for medical student service-learning experiences across a diverse range of community organizations, including conducting on-site visits to assess suitability and impact.
4. Ensures that all service-learning and community engagement activities adhere to the standards of the Liaison Committee on Medical Education (LCME).
5. Actively works to enhance the quality of and opportunities for medical student service-learning opportunities.
6. Conducts in-depth community needs assessments through purposeful inquiry, active listening, and a deep respect for the values and goals of community partners.
7. Serves as a primary liaison between the Burnett School of Medicine and community agencies, building and sustaining strong relationships with key stakeholders to ensure meaningful and mutually beneficial partnerships.
8. Collaborates with the Assistant Dean of Student Affairs and the Director of Student Affairs on the integration of service-learning experiences with Student Interest Groups (SIGS) and the Frog Balance Program.
9. Designs and facilitates meetings and workshops that support community partners in shaping service-learning experiences that reflect local needs and enhance medical student learning across varied backgrounds.
10. Provides direct supervision, mentorship, and guidance to medical students engaged in service-learning, fostering personal growth, professional development, and a commitment to community service.
11. In collaboration with development staff, proactively seeks external funding and sponsorships to support and expand service-learning initiatives
12. Actively searches for available grants and submits proposals for extramural funding.
13. Prepares detailed and timely reports for internal and external audiences, including the Curriculum Committee, funding agencies, possible donors and community stakeholders, to ensure transparency and accountability.
14. Continuously evaluates the effectiveness of service-learning initiatives and curriculum, making data-informed recommendations and implementing improvements as needed to enhance outcomes.
15. Represents the Burnett School of Medicine on institutional and community committees and task forces focused on service learning, civic engagement, and social accountability.
16. Consistently seeks ways to contribute to the strategic goals of the Burnett School of Medicine and advance its role as a community-engaged institution.
17. Performs additional duties as assigned.

Required Education & Experience:

• Master’s degree
• Three years of experience in undergraduate medical education, service-learning, community service, and/or student development.
• Experience in developing community partnerships and leading community-based initiatives.

Preferred Education & Experience:

• Doctorate degree, in a related field
• Two years in planning interactive sessions and/or service-learning activities in medical education or community setting.
• Experience working with community-based organizations, particularly in health-related fields.
• Demonstrated success in building partnerships, managing programs, and assessing outcomes.
• Experience working with medical students, faculty, and external partners across diverse populations.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Ability to weigh pros and cons in uncertain or ambiguous situations, calling for a high level of judgment.
• Ability to respond appropriately to situations as they arise.
• Ability to establish and maintain good internal and external relationships.
• Ability to effectively manage fiscal resources.
• Skill and experience managing group activities and managing student behaviors.
• Skill in problem solving and communicating both verbally and in writing.
• Skill in the use of Microsoft Office, i.e. PowerPoint, Word and Outlook.
• Ability to work collaboratively and effectively with a diverse audience, i.e., community partners, medical students, TCU main campus colleagues, faculty and staff.
• Ability to maintain confidentiality and perform tasks in an honest, professional and ethical manner.
• Ability to arrange people, tasks, and resources in the most orderly and efficient way.
• Ability to work evenings and weekends.
• Ability to travel to required meetings and programs.
• Ability to receive feedback and improve in areas of identified weakness/gaps of knowledge.
• Ability to work in a team and independently.
• Ability to represent the Burnett School of Medicine to outside partners reflecting the values and mission of the school.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 15 lbs.

Work Environment:

• Work is subject to schedule changes and/or variable work hours.
• Work may be indoors or outdoors, depending on the event/activity.
• There are no harmful environmental conditions present for this job.
• The noise level for this work environment is usually moderate.
• This is an on-campus, in-person, student and community facing position.

Texas Christian University values Integrity, Engagement, Community and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.