Graduate Studies Program Coordinator

Job Summary:

The Graduate Studies Program Coordinator is responsible for supporting the TCU Graduate Studies office and programs by coordinating admissions processes, monitoring graduate programs, completing various administrative projects, serving as a resource for current and prospective Graduate students, and assisting with recruitment through marketing initiatives and event coordination.

Duties & Essential Job Functions:

1. Coordinates program activities in collaboration with the Graduate Council, Program Directors, and Associate Deans by communicating curriculum data, serving as a primary resource for program information, and preparing, maintaining, and distributing program evaluation guidelines.
2. Provides direct assistance to students and various program staff regarding inquiries or concerns related to Graduate Studies, including coordination with the Office of Financial Aid on student funding matters.
3. Provides academic counseling to prospective, new, and continuing graduate students, offering program information and ensuring clear communication of degree requirements, policies, and procedures to students and program staff.
4. Manages admissions processing for numerous TCU graduate programs by researching and validating student credentials and transcripts, including international students; reviewing and authorizing transfer credits; researching other educational institutions and evaluating programs for course articulation; and processing applications.
5. Develops, updates, and monitors student degree plans by interpreting and applying complex academic regulations, requirements, and policies. Consults with prospective graduate students to identify and address academic concerns related to graduate program requirements.
6. Provides administrative and analytical support to the Associate Provost and Graduate Council by identifying student performance issues and drafting probation correspondence. Oversees the accuracy and integrity of records concerning graduate curricula, academic policies, and program outcomes.
7. Oversees the program budget by approving and monitoring expenditures and managing related administrative processes, including but not limited to, reimbursements, travel arrangements, procurement, and facility reservations.
8. Assists with managing departmental and leadership staff calendars to support effective scheduling and Graduate Studies operations.
9. Contributes to the promotion of graduate programs through marketing and advertising efforts, as well as the coordination and execution of events hosted or sponsored by the department.
10. Directs and coordinates the logistical aspects of meetings and related activities within Graduate Studies, including scheduling, agenda development, preparation of materials, and post-meeting follow-up to ensure seamless execution and alignment with departmental objectives.
11. Performs other related duties as assigned.

Required Education & Experience:

• Bachelors’ degree
• 2 years in a higher education administration, graduate program support, admissions, or a related environment providing student support

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of academic programming, admissions process, degree audits, transcript evaluation, and student advising.
• Knowledge of college operations, curriculum and degree requirements.
• Knowledge of general office management processes.
• Knowledge of basic accounting processes.
• Knowledge of customer service techniques.
• Knowledge of research techniques.
• Skill in effective interpersonal communication.
• Skill in problem solving and communicating resolutions.
• Skill in some or all components of Microsoft Office.
• Ability to review and make recommendations to improve and streamline processes.
• Ability to provide effective student support services.
• Ability to work in a collaborative team environment.
• Ability to establish priorities and manage event timelines and schedules.
• Ability to manage multiple administrative tasks simultaneously.
• Ability to clearly communicate verbally and in writing.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This is an on-campus and in-person role.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.