Job Summary:

The Network Engineer III is responsible for implementing, updating and maintaining physical and logical networks and network connectivity, electronics (switches, routers, Wi-Fi access points) and network security (firewall protection), and for monitoring and managing network performance.

Duties & Essential Job Functions:

1. Establishes and maintains network integrity by deploying LAN/WLAN/WAN equipment and software, administering network resources, configuring network connectivity between core, distribution, access, and edge layers.
2. Executes, maintains and provides troubleshooting of security policy on network security devices such as firewalls.
3. Resolves network problems by providing troubleshooting and root cause determination and analyzing problems with test equipment.
4. Maintains quality network services by following organization standards, organizing IDF/MDF closets, performing network maintenance with minimal interruption downtime, and monitoring network statistics.
5. Facilitates network activities for construction projects by acting as a liaison with construction team, maintaining specifications and managing completion dates; inspecting and approving work performed by external contractors.
6. Documents actions by establishing and maintaining procedures used; filing and retrieving documentation, and tracking hardware assets.
7. Maintains operational effectiveness and efficiency by performing research on new LAN/WLAN/WAN technology; designing changes to campus network; developing testing procedures and implementing changes.
8. Maintains technical knowledge by attending educational workshops and technical training; reviewing professional publications.
9. Participate in after hours support when needed.
10. Contributes to team effort by accomplishing related results as needed.
11. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s Degree and 5 plus years’ experience supporting Ethernet-based LAN switches and router hardware/software in a medium sized network environment.
OR
• High School diploma and 9 plus years’ related experience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• Multiple entry or comparable network certifications (e.g. CCENT, CCT, CCNA).

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of the suite of TCP/IP protocols.
• Knowledge of specialized network hardware such as F5 load balancers, Palo Alto firewalls, DNS/DHCP servers, and VPN appliances.
• Knowledge of advanced routing protocols such as OSPF, MPLS, and Multiprotocol BGP.
• Knowledge of customer service techniques.
• Skills to resolve enterprise level network performance and availability issues.
• Ability to facilitate network requests by construction project teams.
• Ability to implement and maintain network electronics.
• Ability to work with network management software.
• Ability to understand and work with network topologies.
• Ability to evaluate emerging technology.
• Ability to implement network security policies.
• Ability to mentor lower level network engineers.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 40 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.