Job Summary:

The Resource Development Coordinator is responsible for coordinating the KPICD’s efforts to develop new and revise existing resources needed to ensure fidelity to Trust-Based Relational Intervention® (TBRI®) and meet needs of TBRI trainees and practitioners across various service sectors, contexts, and cultures.

Duties & Essential Job Functions:

1. Assists with the development and coordinates the implementation of resource development project roadmaps and workflows from initiation to dissemination (e.g., revising curricula, updating videos to reflect diverse populations, developing supplementary resources, producing content for asynchronous virtual trainings).
2. Maintains regular communication with student workers, interns, and contractors to delegate tasks, track project process, address issues or concerns, and ensure alignment with project goals (e.g., monitoring contract deliverables).
3. Regularly assesses active resource development projects to ensure effective contribution to the objectives and priorities of resource development at the KPICD.
4. Assists with development and coordinates execution of resource-related guidelines and processes (e.g., KPICD/TBRI guide to formatting, funneling requests for new resources, ensuring fidelity to TBRI, translation process).
5. Ensures adherence to TCU and KPICD brand standards process (e.g., trademarks, stylizing of TBRI terms) as defined by communications coordinators and the Resource Development Manager.
6. Coordinates the review of internally- and externally-developed resources for adherence to brand standards and model fidelity.
7. Assists with maintaining a catalog of KPICD/TBRI resources and ensures appropriate archival and dissemination (e.g., through KPICD website, store, online learning).
8. Gathers information from KPICD teams (education, reseach, outreach) and external partners to assist Resource Development Manager in identification of resource-related needs (e.g., updates and revisions of existing resources, creation of new resources).
9. Contributes to resource development via writing, design and formatting, and production as necessary.
10. Ensures that content is relevant and timely, through ongoing efforts to solicit and incorporate input and feedback from stakeholders (e.g., learning collaboratives and workgroups).
11. Assists with training KPICD staff and consultants in organizational processes and technological tools necessary for production (e.g., Canva, MS Word).
12. Gathers data from the Learning Management System (LMS) to track user engagement, enrollment, and completion rates for online courses and modules and to assist with integration of resource data between the Customer Relationship Management (CRM) system and the LMS.
13. Assists with generating detailed reports and developing data-driven recommendations to optimize course offerings, improve user engagement, and identify opportunities for increased enrollment and revenue.
14. Demonstrates a commitment to understanding and respecting cultural differences, promoting anti-racist values, and cultivating an inclusive and supportive workplace culture.
15. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s degree in psychology, child development, social work, education, communication, or related field.
• 2+ years experience implementing TBRI in practice, researching TBRI effectiveness/training/implementation, and/or developing TBRI resources for special contexts or cultures.
• 1+ year experience in project management (e.g., timeline management, project execution)

Preferred Education & Experience:

• Master’s degree in psychology, child development, social work, education, communication, or related field.
• 2+ years experience in project management (e.g., timeline management, project execution)
• 1+ years of experience in content creation (e.g., writing curriculum, graphic design)

Required Licensure/Certification/Specialized Training:

• Fingerprint and background check clearance required upon hire.

Preferred Licensure, Certification, and/or Specialized Training:

• TBRI Practitioner.
• Valid Driver’s License.
• Must be insurable under the university motor vehicle requirements.

Knowledge, Skills & Abilities:

• Ability to develop and maintain collaborative relationships.
• Ability to use an inclusive, collaborative, and learner-minded approach in problem solving.
• Ability to facilitate a collaborative and supportive work environment.
• Ability to mentor others.
• Ability to work independently and on a team serving a common goal.
• Skill in professional writing; ability to adjust writing style/level for different audiences (e.g., practitioner, academic, policy).
• Proficiency in editing skills and application of technology/tools (e.g., Canva).
• Critical and flexible thinking skills (e.g., thinking outside of the box, curious, questioning).
• Ability to train large groups of people.
• Skill in communicating with other professionals in individual and group settings.
• Ability to work effectively as part of a team.
• Ability to work in a digital work environment (e.g., MS Office, Zoom, web applications).
• Ability to travel.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• This role is an on campus, in-person position.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.