Senior Financial Assistant

Job Summary:

The Senior Financial Assistant is responsible for supporting the financial functions of the university by maintaining financial processes, collecting information, reconciling, and summarizing accounts. This position manages most of the Cash-related student payments duties within the Student Financial Account Team.

Duties & Essential Job Functions:

1. Manages all aspects of the student loan program including reconciling loan programs between ECSI and the PeopleSoft General Ledger, counseling students on various aspects of the loan programs (requirements, repayments, and other questions), assigning defaulted loans back to the loan program or Department of Education, and counseling students who are in default on their student loans.
2. Collaborates monthly with the Nursing Department to discuss and advise on nursing loan programs.
3. Handles day to day accounting and banking functions including but not limited to: Managing and printing banking reports, handing cashier reconciliation, completing bank deposits, handling billing set up, posting employee charges and advances, processing third-party payments, and processing tuition insurance claims.
4. Supports customer service functions in the Student Financial Account office, including assistant to students and parents regarding 1098-Ts and managing the collection process.
5. Maintains subsidiary accounts by reconciling balances and preparing journal entries for assigned areas.
6. Maintains financial data by researching, collecting and keying data for student accounts
7. Ensures account accuracy by reconciling transactions; investigating and resolving discrepancies.
8. Functions as liaison with other departments by communicating and resolving issues.
9. Improves efficiency of operations by researching and developing improvements for the student accounts process.
10. Ensures Financial Services Office reports requested from external departments are provided in a timely manner.
11. Manages public relations by providing exceptional service to students and other customers in person, online, via telephone, and email when needed.
12. Maintains historical records by preparing, sorting and filing documents.
13. Performs other related duties as assigned.

Required Education & Experience:

• High school diploma or GED equivalent.
• 5 years’ of experience with basic accounting processes

Preferred Education & Experience:

• Bachelor’s Degree

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of basic research techniques.
• Knowledge of basic accounting processes.
• Knowledge of problem-solving techniques.
• Knowledge of local, state and federal laws and regulations required to perform the job.
• Knowledge of generally accepted accounting principles.
• Knowledge of department specific software.
• Skill in some or all components of Microsoft Office.
• Skill in Microsoft Windows navigation.
• Ability to develop reports and extract information electronically.
• Ability to learn new software use in the Financial Services Office
• Ability to analyze and summarize financial information.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.