Admission Systems Analyst

Job Summary:

The Admission Systems Analyst is responsible for assisting with maintaining the integrity of the Admission Information Systems and for processing, storing, analyzing, and preparing data for output, and providing technical support to internal and external audiences. The Admission Systems Analyst's responsibilities include assisting in analysis of the admissions process to aid in data-driven decision making and planning. The position supports analysis and reporting capabilities for the Office of Admission, while also applying quality control plans to identify improvements.

Duties & Essential Job Functions:

1. Filters and “cleans” data by collaborating with the Assistant Director of Admission Systems in executing quality control queries and reports to identify and correct systemic issues.
2. Documents the CRM configuration and related integration including but not limited to: data mapping, standard policies and procedures, best practices, and troubleshooting.
3. Works with management to prioritize business and information needs.
4. Assists in concerns related to Slate raised by staff, collecting necessary details and triaging the requests for the team.
5. Creates queries, reports, and data extracts for admissions processes. Fulfills ad hoc requests by admissions staff.
6. Locates and defines new process improvement opportunities.
7. Creates, updates, and maintains student and organization records; manage and process change requests related to the integrity of data and the database.
8. Tests changes to the database, reports or other technical functions as required.
9. Identifies problems with the Admission module and provides written documentation of such problems for review.
10. Provides initial review of purchase data through organizations such as the College Board and ACT, Inc.
11. Uploads datasets to CRM, with appropriate documentation.
12. Assists in data comparisons between PeopleSoft, SLATE, and other University systems and databases ensuring the data is in sync and has consistent data integrity; work with the Admissions Technology team to develop procedures for any inconsistencies.
13. Supports custom online portals for use by admissions staff, prospective students, and applicants.
14. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor's degree and 2 plus years' technical experience.
OR
• High school diploma or GED equivalent and 6 plus years' related experience.

Preferred Education & Experience:

• Experience in a higher education environment.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of and experience with SLATE, PeopleSoft (or other CRM's, SIS's).
• Skill in Microsoft Excel and Microsoft Access.
• Skill in writing queries, report writing, and presenting findings.
• Ability to handle all activities and highly confidential information with patience, discretion, tact and a keen eye for detail while working with people from a wide variety of backgrounds.
• Ability to prioritize, organize and work independently, or as part of a project team, to complete multiple tasks.
• Ability to identify potential process and workflow improvements.
• Ability to derive insight from large amounts of data from diverse sources.
• Ability to quickly learn new applications and equipment.
• Ability to train staff on best practices of data analysis in admissions systems (i.e., training on query and report building).

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.