Data Governance Analyst

Job Summary:

The Data Governance Analyst is responsible for serving the university community by ensuring data accuracy, completeness, literacy and appropriate use to support data-informed decision-making thereby enhancing institutional effectiveness.

Duties & Essential Job Functions:

1. Analyzes and assesses the current data environment and develops plans for continuous improvement.
2. Coordinates and facilitates data governance board and committee meetings and ensures completion of committee tasks.
3. Supports data governance board leadership in the development of policies, standards, and procedures for data governance.
4. Manages and maintains all data governance and data quality related documentation.
5. Maintains permissions and user group access to the Tableau Server environment.
6. Trains end users on Tableau dashboards access and navigation.
7. Identifies, monitors, and reports data lake and ERP system data quality issues.
8. Partners with functional offices to develop a process and resolution for data quality findings.
9. Develops and maintains data definitions for the data lake and in support of the data governance program to improve data literacy across the University.
10. Ensures the accessibility and availability of data on TCU institutional characteristics for University trustees, administrators, faculty, staff, students, and the general public by compiling and preparing institutional reports; responding to ad hoc requests for information; assisting with IR publications.
11. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s degree in social science, communication, business analytics, or related discipline
• 3 years’ experience in a data management, analytics, and reporting environment
• Experience with Tableau Server, including project and permission management and organization

Preferred Education & Experience:

• Master’s degree in social science, communication, business analytics, or related discipline
• Project Management expertise
• Higher education experience
• Prior work experience in data governance, data quality, and/or data literacy

Required Licensure/Certification/Specialized Training:

• None.

Preferred Licensure, Certification, and/or Specialized Training:

• Tableau Server

Knowledge, Skills & Abilities:

• Knowledge of customer service techniques.
• Knowledge of ERP systems (PeopleSoft preferred).
• Knowledge of data collection and analysis techniques.
• Skill with reporting tools including Tableau software suite (preferred), PeopleSoft Query and/or SQL Server.
• Skill with Tableau Server dashboard deployment and management
• Ability to communicate well verbally and in writing.
• Ability to work well with others.
• Ability to prioritize projects and meet deadlines.
• Ability to problem-solve and develop process for resolution.
• Skill in MS Office suite.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.