Job Summary:

The Director of Operations – Swimming & Diving is responsible for supporting the TCU Swimming & Diving program by coordinating and executing all operational, logistical, and technical functions. This role also assists with recruiting coordination and serves as a key liaison between the program and various university departments.

Duties & Essential Job Functions:

1. Plans and executes all aspects of team travel, including transportation, lodging, meals, and itineraries for competitions and training trips.
2. Serves as the primary liaison between the Swimming & Diving program and internal departments such as compliance, equipment, business operations, marketing, facilities, and academic services.
3. Assists with recruiting logistics, including organizing official and unofficial visits, travel arrangements, and communication materials, in accordance with NCAA rules.
4. Manages and maintains team software systems such as TeamWorks, JumpForward, Hy-Tek, and Colorado Timing. Oversees video capture, editing, and performance analysis for both swimming and diving through Sideline Scout.
5. Maintains the team calendar, coordinates practice and competition schedules, and assists with meet operations and logistics.
6. Facilitates onboarding and matriculation processes for new student-athletes and support current athletes with administrative needs.
7. Coordinates community service initiatives, alumni outreach, and promotional events in collaboration with the athletics marketing and development teams.
8. Ensures all operations are conducted in compliance with NCAA, Big 12 Conference, and university policies.
9. Performs other duties as assigned to support the success of the Swimming & Diving program.

Required Education & Experience:

• Bachelor’s degree.
• One year in college or professional athletics, preferably in a director of operations or similar administrative role.

Preferred Education & Experience:

• Experience working with swimming and diving programs or other collegiate athletic programs or departments
• Familiarity with Hy-Tek Meet Manager, Colorado Timing Systems, and Sideline Scout video analysis tools.

Required Licensure/Certification/Specialized Training:

• Valid Texas driver’s license.
• Must be insurable under the University Motor Vehicle requirement.

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of job-related policies and regulations.
• Knowledge of presentation and interpersonal communication techniques.
• Knowledge of NCAA guidelines.
• Knowledge of customer service techniques.
• Knowledge of basic recordkeeping.
• Skill in oral and written communication.
• Ability to manage multiple projects.
• Ability to achieve effective recruiting results.
• Ability to work independently as well as on a team.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 40 lbs.

Work Environment:

• Work is indoors and outdoors and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law. 

NOTIFICATION OF COMPLIANCE WITH NCAA REGULATIONS:

This job description includes the expectation of compliance with NCAA regulations.  An institutional staff member who is found in violation of NCAA regulations shall be subject to disciplinary or corrective action as set forth in the provisions of the NCAA enforcement procedures, including suspension without pay or termination of employment for significant or repetitive violations